We're sorry to see you go!

Please let us know how can we can improve the Fitplan app and user experience. Feedback, suggestions or comments can be sent via email to support@fitplanapp.com.

Note: When you cancel a subscription you will still have access to your subscription for the remainder of time you have already paid for. For example, if you purchased a monthly subscription on January 1 and decide to cancel your subscription on January 15, you will still have access to the subscription until January 31. After January 31 your account would revert to a free Fitplan account and you would still be able to access the single day workouts. 

You must cancel your subscription via the same method you used to sign up.

iPhone

  • Launch the Fitplan app
  • Tap Profile
  • Tap the Gear Icon in the top right corner
  • Tap Manage My Subscriptions
  • Under Subscriptions tap Manage
  • Tap Fitplan
  • Tap Cancel Subscription
  • Tap Confirm

OR

  • launch the Settings app
  • Tap iTunes & App Store
  • Tap Apple: ID
  • Tap View Apple ID
  • Tap Apple ID
  • Under Subscriptions tap Manage
  • Tap Fitplan
  • Tap Cancel Subscription
  • Tap Confirm

OR

  • Open iTunes on your computer
  • If you’re not signed in, sign in with your Apple ID.
  •  From the menu bar at the top of your computer screen or at the top of the iTunes window, choose Account > View My Account
  • Enter your password, then press the Return or Enter key on your keyboard, or click View Account.
  • On the Account Information page scroll to the Settings section. 
  • To the right of Subscriptions, Click Manage. If you don't see a subscription but are still being charged, make sure that you're signed in with the correct Apple ID. If so, you might have subscribed directly through the Fitplan app and not through iTunes. In this case, follow the instructions below for cancelling from the Fitplan website.
  • To the right of the subscription you want to manage, click Edit.
  • Use the options to manage your subscription. You can choose a different subscription offering, or click Cancel Subscription to cancel your subscription. If you cancel, your subscription will stop at the end of the current billing cycle.

If none of these methods work to cancel your iTunes subscription you may have a web subscription - please follow the web cancellation instructions below.

From Android

  • Launch the Google Play Store app
  • Tap Menu
  • My Apps
  • Subscriptions and tap on the app (Fitplan) of the subscription you'd like to cancel

OR

  • Tap Menu
  • My Apps
  • Tap the app (Fitplan) of the subscription you'd like to cancel
  • Tap the app's details page

If neither of these methods work to cancel your Google Play subscription you may have a web subscription - please follow the web cancellation instructions below.

From Web

  • Go to fitplanapp.com
  • Click Login from the top navigation menu
  • Enter your email and password and click Login
  • Click Cancel Membership
  • Click OK

If you are unable to cancel after following the instructions you can send a message via the chat icon in the lower right corner or send an email to support@fitplanapp.com

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