Via the Fitplan app:

  1. Open the app
  2. Tap Login
  3. Tap Login with Email
  4. Beside the password field tap Help
  5. Enter the email address you use to login to your Fitplan account and tap Retrieve Password
  6. Check your email for reset instructions
  7. Go back to the Fitplan app and sign in with your email and new password

Via Fitplanapp.com:

  1. Click Login on the top navigation menu
  2. Click Forgot Password underneath the login fields
  3. Enter the email address you use to login to your Fitplan account
  4. Click Reset Password
  5. Check your email for reset instructions
  6. Go back to the Fitplanapp.com and sign in with your email and new password

Still have issues logging in? Please send a message via the chat icon in the lower right corner or send an email to support@fitplanapp.com

P.S.: make sure the email you use to login to Fitplan has no typos

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