Fitplan App: Billing & Accounts | Help, Documentation and Frequently Asked Questions

Fitplan App: Billing & Accounts

10 articles in this collection
Written by Kenton Mugford, Daniela, and Chase Payne

"Unable to get plans" error

Unable to get plans, error, load, plans

Written by Daniela
Updated over a week ago

How do I Cancel my Subscription or Unsubscribe from Fitplan

Cancelling Fitplan subscription, unsubscribing from the app

Written by Daniela
Updated over a week ago

Refund Policy

Can I request a refund from Fitplan?

Written by Kenton Mugford
Updated over a week ago

What are the different Fitplan subscription options?

Get access to our athletes' complete Fitplans through an active subscription.

Written by Kenton Mugford
Updated over a week ago

What does restore purchase mean?

Why would you need to restore purchase? Your account may be inactive, or you may have switched devices.

Written by Daniela
Updated over a week ago

How do I reset my password?

Need a new password, can't remember the old one? Reset it!

Written by Daniela
Updated over a week ago

Subscriptions FAQ

Cancel your Fitplan subscription, showing inactive, doing multiple plans

Written by Kenton Mugford
Updated over a week ago

I am unable to cancel my account

Reasons why you account isn't cancelling

Written by Chase Payne
Updated over a week ago

How do I redeem my promo code?

Promo codes can only be redeemed through our websites.

Written by Kenton Mugford
Updated over a week ago

What payment methods are available?

How to pay for your Fitplan subscription.

Written by Daniela
Updated over a week ago