Fitplan App: Billing & Accounts
18 articles
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Written by Dori and Vicky - Fitplan Coach
Gift cards FAQ - applied correctly?
Gift cards, FAQ, questions, purchased gift card applied, gift card status, Black Friday, promo, Cyber Monday, cardD
Written by Dori. Updated over a week ago
Asking me to pay again even though I already paid
subscription, not applying, pay again, not recognizing, asking me to pay, pay, can't access
Written by Vicky - Fitplan Coach. Updated over a week ago
Charged me and can't access
charged me and can't access, asking me to pay again, won't startD
Written by Dori. Updated over a week ago
Renewed and can't access - Payment not showing
renewed and can't access plans, asking me to pay again, charged and can't see plans, no access, can't start plan, free userD
Written by Dori. Updated over a week ago
"Unable to get plans" error
Unable to get plans, error, load, plansD
Written by Dori. Updated over a week ago
How do I Cancel my Subscription or Unsubscribe from Fitplan
Cancelling Fitplan subscription, unsubscribing from the appD
Written by Dori. Updated over a week ago
Fitplan Gift Cards
How to purchase and redeem a Fitplan gift card plus common gift card FAQs.D
Written by Dori. Updated over a week ago
Suscripción anual- ¿Se deduce el monto total?
¡Se realiza un único pago!D
Written by Dori. Updated over a week ago
Política de Reembolso
¿Puedo solicitar un reembolso a Fitplan?D
Written by Dori. Updated over a week ago
Refund Policy
Can I request a refund from Fitplan?
Written by Vicky - Fitplan Coach. Updated over a week ago
What are the different Fitplan subscription options?
Get access to our athletes' complete Fitplans through an active subscription.
Written by Vicky - Fitplan Coach. Updated over a week ago
Annual subscription- Is the full amount deducted?
It is a one-time payment!D
Written by Dori. Updated over a week ago
What does restore purchase mean?
Why would you need to restore purchase? Your account may be inactive, or you may have switched devices.D
Written by Dori. Updated over a week ago
How do I reset my password?
Need a new password, can't remember the old one? Reset it!D
Written by Dori. Updated over a week ago
Subscriptions FAQ
Cancel your Fitplan subscription, showing inactive, doing multiple plans
Written by Vicky - Fitplan Coach. Updated over a week ago
I am unable to cancel my account
Reasons why you account isn't cancelling
Written by Vicky - Fitplan Coach. Updated over a week ago
How do I redeem my promo code?
Promo codes can only be redeemed through our websites.
Written by Vicky - Fitplan Coach. Updated over a week ago
What payment methods are available?
How to pay for your Fitplan subscription.D
Written by Dori. Updated over a week ago