Fitplan App: Billing & Accounts

Daniela avatar Kenton Mugford avatar Hanna Dandanell avatar
11 articles in this collection
Written by Daniela, Kenton Mugford, and Hanna Dandanell

"Unable to get plans" error

Unable to get plans, error, load, plans
Daniela avatar
Written by Daniela
Updated over a week ago

How do I Cancel my Subscription or Unsubscribe from Fitplan

Cancelling Fitplan subscription, unsubscribing from the app
Daniela avatar
Written by Daniela
Updated over a week ago

Fitplan Gift Cards

How to purchase and redeem a Fitplan gift card plus common gift card FAQs.
Daniela avatar
Written by Daniela
Updated over a week ago

Refund Policy

Can I request a refund from Fitplan?
Kenton Mugford avatar
Written by Kenton Mugford
Updated over a week ago

What are the different Fitplan subscription options?

Get access to our athletes' complete Fitplans through an active subscription.
Kenton Mugford avatar
Written by Kenton Mugford
Updated over a week ago

What does restore purchase mean?

Why would you need to restore purchase? Your account may be inactive, or you may have switched devices.
Daniela avatar
Written by Daniela
Updated over a week ago

How do I reset my password?

Need a new password, can't remember the old one? Reset it!
Daniela avatar
Written by Daniela
Updated over a week ago

Subscriptions FAQ

Cancel your Fitplan subscription, showing inactive, doing multiple plans
Kenton Mugford avatar
Written by Kenton Mugford
Updated over a week ago

I am unable to cancel my account

Reasons why you account isn't cancelling
Hanna Dandanell avatar
Written by Hanna Dandanell
Updated over a week ago

How do I redeem my promo code?

Promo codes can only be redeemed through our websites.
Kenton Mugford avatar
Written by Kenton Mugford
Updated over a week ago

What payment methods are available?

How to pay for your Fitplan subscription.
Daniela avatar
Written by Daniela
Updated over a week ago