My account appears as "Inactive"

Does your account status appear as "Inactive"? 

First of all double check if your most recent payment to Fitplan was successful. Check if you have received a receipt from Apple/iTunes, Google Play or Fitplan.

If your payment was successful, and your account still appear as inactive, then there's three possible ways you can solve this:

Option 1

1. Log out of your account
2. Close the app
3. Log back in

Option 2

1. Delete Fitplan
2. Re-download it

Option 3

1. "Restore Purchase" in the settings section of the app
2. Log out
3. Close the app
4. Log back in