Via the Fitplan app:
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Open the app
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Tap Login
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Tap Login with Email
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Beside the password field tap Help
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Enter the email address you use to login to your Fitplan account and tap Retrieve Password
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Check your email for reset instructions
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Go back to the Fitplan app and sign in with your email and new password
Via Fitplanapp.com:
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Click Login on the top navigation menu
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Click Forgot Password underneath the login fields
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Enter the email address you use to login to your Fitplan account
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Click Reset Password
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Check your email for reset instructions
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Go back to the Fitplanapp.com and sign in with your email and new password